Robert Burke, CSSBB, CLS, CPIM, BSBA
Executive Director, VIP Group
Mr. Burke has over 25 years’ experience in many manufacturing environments, which include defense, automotive, pharmaceuticals, packaging goods, electronics, medical device, printed circuit boards, metal converting, railroad, and equipment manufacturers. Bob holds a B.S. in Business Administration, is a certified CPIM from the Association of Operations Excellence (APICS), a Certified Six Sigma Black Belt, a Certified Lean Sensei and holds an ISO 9000 Assessor certificate. He has held positions ranging from, Materials Director, to Production and Inventory Control Manager, to Master Planner to Machinist. Bob provides training and implementation methods in areas of Lean Manufacturing, Pharmacovigilance, Supply Chain Management, Kanban, MRPII, Work Cell Development, Synchronous Manufacturing, Flow Manufacturing, Kaizen, Vendor Managed Inventory, Logistics Planning, Supplier Certification, Theory of Constraints, and Quick Changeover (SMED). Mr. Burke has co-authored many of articles published in PharmaChem Magazine (An international Pharma Journal) on the subject of Lean operations and one article published in the AME's Target magazine. He has presented on many Lean topics to the IIE conferences since 2003, the AME national conference since 2002, the ASQ Quality Expo since 2004 and APICS since 2005.
Patrick Lucansky, CSSMBB, CLS, MBA, CMC, BBA
Executive Director, VIP Group
Mr. Patrick Lucansky is an Executive Director of Value Innovation Partners, Ltd. an operations improvement consulting firm specializing in the delivery of value through implementation of Lean Enterprise, Six Sigma Rescues and Supply Chain Management tools and techniques. Mr. Lucansky has held a variety of positions in the past including Production Manager and Director of Operations. Pat’s strengths are in Lean Enterprise, Lean Sigma, Six Sigma, Supply Chain Management, Out-Sourcing, Business Analysis, Process Mapping & Pharmacovigilance. He holds a BBA from the University of Iowa, an MBA from Illinois Institute of Technology, a CMC from Institute of Management Consultants and Teaches at the BA/MBA level in the Chicago area. He is a Certified Lean Sensei and a Certified Six Sigma Master Black Belt. Mr. Lucansky has co-authored dozens of articles published in PharmaChem Magazine (An international Pharma Journal) on the subject of Lean operations and one article published in the AME's Target magazine on supply chain redesign. He has presented on many Lean topics to the IIE conferences since 2001, the AME national conference since 2002, the ASQ Quality Expo since 2002, Lincoln Foundation, NAM since 2003, NIQC, IMC and over 1200 other times to firms like Pfizer, Bayer, Johnson and Johnson, Avery Dennison, Graphic Packaging Underwriters Lab, Medtronic and ICI-Dulux. He is a member of IIE, IMC, AMA and AME.
Larry A. Bauman, Ph.D., CMC, CLSFM, CLA
Senior Director Business Development
Dr. Bauman specializes in the service industries providing leadership development, change management, strategy definition, and training. He has over 32 years of experience in business serving as a corporate executive and consultant. He has worked with a diverse client base in both the domestic and international market. He currently serves on the Chicago IMC Board of Directors as President and holds the designation of CMC, Certified Management Consultant. He holds an AA from Oxford College, a BA from Emory University, a graduate certificate in Marketing from Texas Tech University, and a Ph.D. in the field of Behavioral Economics from Rushmore University. He has written numerous articles and four books on strategy and leadership. Dr Bauman is certified and licensed for the web-enabled planning diagnostic One Page Planning and Performance System™ and Behavioral Assessment Instruments from TTI, Inc. He serves as a visiting professor and teaches Strategic Business Management at several universities throughout the world. Larry serves as the Senior Director of Business Development and Special Advisor to Projects.
Joan Adams, BSE, DE, SM, MBA
Joan Adams has been in consulting for over 20 years. First, she headed DITT, the consulting arm of the French National Utility, Electricité de France. She has worked on projects for Outokumpu (the world's largest copper producer), USAR (a smart chip manufacturer), UNICEF, American Express, Textron, MasterCard and many mid-market firms. Joan is a fully certified National Institute of Standards and Testing Lean Trainer. She is expertly skilled in Introduction to Lean and Lean Thinking. 5S, Value Stream Mapping, TPM , Cellular Flow, Administrative Lean, Kanban techniques and SMED (Single Minute Exchange of Die). Joan teaches business classes at Baruch and Mercy College, she writes a monthly column on small business for a trade magazine – The Supply House Times. She has engineering degrees from the University of Wisconsin-Madison, Ecole Centrale des Arts et Manufactures–Paris and MIT. She also has an MBA in finance and operations from the Wharton School.
Allyn Armstrong CQE, CPM, CPSM, BS Chem. Eng., EMBA, CLE
Mr. Armstrong has over 20 years experience improving the performance of high growth, transitional, and troubled organizations. His industry expertise involves Healthcare, Pharmaceuticals, Services, Government, and Manufacturing, Retail, and Distribution companies producing and marketing industrial products and consumer goods. He has also worked for top tier consulting firms and has served over 200 product and service organizations.
Strategic, proven, results-oriented, innovative visionary and motivational leader, change agent, and team builder with more than 15 years of high-energy executive leadership and management expertise. Adept at conceiving and executing global sourcing, operating, and distribution strategies that cut costs, improve revenue, and assure profitability. He is an effective relationship builder, coach and mentor leading teams to elevated levels of performance across a variety of business processes. Exceptional business and technical operating acumen; strong financial orientation; admired interpersonal, communication, and presentation skills with a refined understanding of international cultures. He is particularly competent in driving change across all levels of healthcare organizations challenged with Administrative, Laboratory, and Clinical Operating performance. Allyn holds a BS in Chemical Engineering and an Executive MBA from the Ohio State University. He received the Pacesetter Award as a result of academic, faculty, industry, and peer recognition.
Sam Beaird, BEME, MSIA, CLE, CLA
Sam Beaird has over 35 years of line manufacturing management experience in a wide variety of products, processes, and environments. In industry Sam started his career on General Electric’s Manufacturing Management Program and subsequently advanced to increasingly responsible roles as materials manager, plant manager, general manager, and vice president of manufacturing with several progressive companies. He has served in management roles for such Fortune 500 companies as General Electric, Reliance Electric, and Dresser-Rand; small companies such as Lufkin Industries; and a European-owned company, S.E.W.-Eurodrive. As a consultant Sam has guided significant improvements in a variety of industries including rotating equipment repair and overhaul, aircraft manufacturing, sporting goods manufacturing, industrial manufacturing, pharmaceutical testing, construction, automotive, printing, and more. His areas of expertise include developing and effectively implementing sound manufacturing strategies that address competitive and global issues; transforming businesses to better provide value to customers according to the concepts and methodologies of the lean enterprise; designing or redesigning manufacturing operations that enable companies to be superior competitors; and applying advanced technologies to streamline businesses and achieve best-in-class performance. He has led successful strategic initiatives in lean manufacturing transformation, cycle time reduction, cellular manufacturing, focused factories, Total Quality Management, value stream management, sales & operations planning, large system changes, and high performance work systems. Sam brings a balance of technical acumen, manufacturing management expertise, and personal commitment to identifying opportunities for increasing market value and developing and implementing cost-effective solutions. Sam has a B.E. in Mechanical Engineering (magna cum laude) from Vanderbilt University and an M.S. in Industrial Administration from Carnegie Mellon University.
Andrew Berkley, BS, MBA, CSSBB, CLE, MTS
Andrew Berkley is a versatile, results-oriented professional with progressive experience in diverse industries. Proven record of accomplishment of success in Fortune 500, mid-size, and entrepreneurial environments. Recognized for strong interpersonal, communication, and negotiation skills used to build consensus on difficult business issues. Successful record of managing employees and operations in challenging and stressful environments, He has over 25 years of progressive purchasing, supply chain, operations, project management, and continuous improvement experience in diverse industries: Aerospace & Defense, Automotive & Trucking, Chemical, Consulting, Energy Equipment & Services, Forging & Stamping, Hazardous Waste, and Oil & Gas. He is skilled in relationship management with a focus on operations, strategic sourcing, supplier development, continuous improvement, new product development, project management, and change management. He has been recognized as a change agent, who utilizes a leadership approach and mentors team members to achieve a company’s goals. Andrew has a BS in Aeronautics, MBA from Indiana Wesleyan University, Certified Six-Sigma Black Belt, and a Master Training Specialist, Chief of Naval Technical Training, United States Navy. He is an avid member of ASQ and a Navy Veteran.
Robert Brooks, CSSS, CLE, BS, MBA
Bob consulted with GE Capital on their six-sigma implementation for almost four years. During that time, he trained over 600 corporate leaders, master black belts and black belts, acted as an interim Quality Leader and Master Black Belt, and consulted with corporate leaders on implementation issues. Bob has also implemented process improvement initiatives in the advertising, aerospace pharmaceutical, consumer goods, automotive, and electronics industries. In addition to his consulting, Bob has been a professor of marketing and management at the graduate and undergraduate levels for several universities. He has chaired three academic departments, developed several programs and led a small business development center. Bob has a Bachelor of Science in Business from the University of Vermont and an MBA from New York University.
Richard Carman BSIE, ELP, CLA, CLE
Rick is a proven leader with the skills set to achieve results in the complex environment of end-to-end supply chain management. He holds a BSIE from North Carolina State University an ELP from Michigan State University and has published articles in Supply Chain Review and Grocery Headquarters. He is a seasoned professional with a diverse background in supply chain management, consulting, engineering, and marketing. For more than 20 years, Rick has worked in management and consulting positions gaining an understanding of the issues and challenges faced daily by these organizations. He has held a diverse range of positions in supply chain management, materials management, marketing, operations, industrial engineering, and business development. This know-how is further augmented by significant experience in cost reduction, team building, sourcing, systems, and project management. Besides his specific corporate experiences with UBP, Rick held senior supply chain and engineering positions with both Revere Ware and Corning Consumer Products.
Willie L. Carter, CLS, CQM, CISOLA, MBA, BA
Willie L. Carter is an American Society of Quality (ASQ) Certified Manager of Quality and Organizational Excellence, a Certified ISO 9000 Lead Assessor, Certified Lean Sensei and has a certificate in process mapping/redesign from Motorola University. He currently serves on the boards of IMC-Chicago and the Northeastern Illinois Section of ASQ. Willie has an MBA from Roosevelt University and a BA in Chemistry from Southern Illinois University. Mr. Carter has generated millions of dollars of waste related savings for companies by reducing poor quality costs and improving business and manufacturing processes. Some areas of expertise, Quality Management Systems, Industrial Problem Solving, Process Mapping/Redesign, Advanced Quality Planning, Statistical Process Control, Integrated Process Management, Lean Enterprise. Memberships include: Society of Manufacturing Engineers, Association for Manufacturing Excellence, Senior Member of the American Society for Quality, Institute of Management Consultants, Federation of Societies for Coatings Technology, and the Society for American Military Engineers.
James Cesnick, CLE, CLA, BA
Mr. Cesnick has twenty years of consulting experience managing a variety of projects in industries from capital goods manufacturers to pharmaceuticals. Jim's strengths are in Lean Manufacturing (TPM, Kaizen Blitz events, Poka Yoke, 5S, SMED, and BPR), batching and continuous process manufacturing, cellular design and layout, and Process Mapping. Industries worked in include distributors/manufacturers, Chemicals, and Pharmaceuticals. Jim is a retired Navy Seal with BA degree in Economics from The University of Pittsburgh and a member of APICS & ASQC. Jim has a working knowledge of Spanish.
Margaret Dospiljulian , BSCE, MSIE, CLE
With 16+ years of management consulting experience, Margaret has spent her career assisting organizations to improve. Her passions are process and results. This is reflected in all her work, whether she is working on corporate restructuring, organizational redesign, start-ups, reengineering, supplier negotiations, supply chain management, marketing and product development, or human resource accountability and management. Because of her experience across industries such as manufacturing, engineering, distribution, travel and leisure, healthcare, education, government, not-for-profit, and service, Margaret is able to quickly assess an organization’s needs and determine the appropriate tools and techniques needed to best assist her clients. Margaret was selected by the US Department of Commerce to be a 2007 and 2006 National Malcolm Baldrige Examiner and has been a Senior Examiner for The Lincoln Foundation’s Award for Performance Excellence for the past seven years. Sponsored by the Governor of Illinois, this is Illinois’ version of the President’s National Malcolm Baldrige Award Program. Her education includes a Bachelor of Science degree in Civil Engineering from Bradley University and a Masters degree in Industrial Engineering from Northwestern University, which Margaret completed while concurrently attending the Kellogg MBA School. In addition, Margaret has continuously updated her education via classes with Deming, Juran, Schoenberger, Harvard, Northwestern, Loyola, MIT, ASQ, Baldrige, and the American Marketing Association.
Beth Keno, BA, CPBA, CPMA, CLA, CLE
Beth Keno is a results-oriented consultant, certified coach and trainer who partners with her clients to tailor programs to their specific learning and development goals. With 25 years of experience in entrepreneurial and business consulting, Beth Keno brings strategic and results-oriented solutions to her clients. She demonstrates expertise in strategic planning, business processes and personal and professional development. In addition to business operating processes, Beth works with individuals and teams to improve their personal effectiveness, team dynamics and leadership skills. She is trained in mediation at the Center for Conflict Resolution. As part of her training workshops and coaching, Beth often utilizes assessment instruments and is certified in Myers-Briggs® (MBTI) ,DiSC®, Energy Leadership Index, Motivator/Driving Forces and EQ. These tools help participants learn more about themselves and provide a better understanding of others. Beth has spoken at many professional organizations and conferences. She holds a B.A. in Psychology from Loyola University. Beth is a Certified Corporate Coach through iPEC, Certified Professional Behavioral Analyst, Certified Professional Motivators Analyst and Certified EQ Analyst by Target Training International and an Energy Leadership Master Practitioner. She is an advisory board member for the Small Business Development Center of Lake County, Illinois, a volunteer mentor for Menttium 100°, a member of the Chicagoland Chapter of the Association for Talent Development and Past Director for the Institute of Management Consultants Chicagoland Chapter.
Thomas Koons, ADME, BSME, CLSSBB, CLE
Thomas is an impact player with proven capabilities in medical, aerospace and commercial industries. Experience at the Director / Manager level in multi-site operations, manufacturing, engineering and Lean Six Sigma Leadership. Proven change agent and strategic thinker with a passion for continuous improvement, leading by example. Rigorous utilization of Lean to identify and eliminate waste from manufacturing and business processes/value streams to improve profitability and customer service levels. Exceptional skills in Cross-functional leadership, Lean Six Sigma, Change Management, Strategy Development, Process Optimization and Talent Development and Coaching. He entered the world of Lean & Six Sigma in 1985, learning and applying concepts in TRW/Argo-Tech’s first cellular manufacturing design. Achieved TPS Lean Black Belt Status and then Certified Lean Six Sigma Black Belt with over 20 weeks of training. Conducted 25 Kaizen events, trained hundreds in the concepts -- almost 100 Green Belts, coached and mentored many Black Belts through the experience of delivering true results. Specialty areas include 5S and visual management, changeover reduction, standard work, material systems, planning and scheduling, Kanban’s, root cause analysis and problem solving and TPM. Experienced in ERP systems and Global SAP Rollouts.
Charles E. Manning (Chuck), CLE, CLSFM, CLA, MS, BS
Chuck has thirty-five years of experience in manufacturing, service and process industries including internal management, executive level, business ownership and both internal and external consulting positions. His experience base spans a diverse set of industries including the aerospace and defense, aircraft component, automotive, transportation equipment, consumer goods, electrical equipment, business equipment, building products, telecommunications, non-profit, recreational products, health supplements, chemical, printing, paper products, HVAC, rail equipment and steel industries throughout North America and Europe. Chuck holds an M.S. in Operations Management from the University of Arkansas, a B.S. in Mathematics from West Liberty State College and has received specialized training in a wide variety of application focused approaches to the improvement of business operations and performance enhancement.
Key to the Designations
Beresford (Berry) Metzger, CLA, CLSFM, CLS, BS
Berry is a business professional with over 30 years of demonstrated accomplishments in operational and organizational effectiveness, best practices identification and implementation, process design and improvement, coaching and mentoring, training and development, systems of management implementation, and project management. Berry has designed and implemented procedures and systems to increase revenues, reduce costs, refine processes, strengthen controls, improve products and services, and stimulate business. Mr. Metzger holds BS in Industrial Management from the University of Connecticut with continued study at the University of Frankfurt am Main, Germany.
Bob Miller, CLSFM, CLE, CLA, BA, MSW
Mr. Miller has over 15 years experience in many manufacturing environments, which include refineries, pharmaceuticals, packaging goods, communications, chemicals, and equipment manufacturers. Bob holds a BA in Business and Sociology from Boston University, an MSW from University of Georgia and was a faculty member at Western Michigan University Graduate School of Social Work. He has held positions ranging from Executive State Director to Project Manager. Bob's strengths are in executive training, change management, maintenance systems, Lean Manufacturing, scheduling and planning, supervisory training systems and communications planning.
James Montemayor BA, MBA, CLE
James Montemayor has been specializing as a consultant in Lean Management Training and implementing Lean Methods and Process Improvement in various manufacturing and service industries on an international scope for the past 14 years. He has overseen and managed an internal Quality Control Lean Implementation program in the printing/publishing field for R.R. Donnelley and was instrumental in leading the company on its Lean Initiative and global Lean Manufacturing System in Latin America. He has designed and developed Lean Implementation operating systems/structures, plant layouts and start-ups, labor productivity & improvement metrics for cellular manufacturing and has personally led over 50 kaizen team events. He has been a Lean Project Director and has led highly successful Lean transformations for Lucent Technologies, Ingersoll Rand and International Paper for Lean cultural change and substantial process cost savings. More recently he has been offering bilingual (Spanish) Lean/Kaizen Training, consulting services, and Lean Shop-Floor Implementation to a variety of companies, including plastic injection molding operations, Tier 1 auto suppliers, foundry/casting operations, woodworking/cabinet assembly and food packaging. He has also worked with Freudenberg-NOK, Kennametal, Ingersoll Rand, Lear, Inc., Magna International, Delphi and United Technologies Automotive and other international clients. He has a B.A. degree from Northwestern University and a Masters Executive Program specialty in Operations Management from Texas A&M University.
Robert Paquin, CSSMBB, CLS, BSIE
Mr. Paquin has over Thirty-five years of experience in operations, engineering, materials management, advanced manufacturing technology, program management, and quality assurance, implementing continuous process improvements in total productivity and supply chain management. He has designed (including training/certification) and implemented belting programs for many clients providing the design, training and implementation Continuous Improvement, Lean and 6-sigma strategies throughout their enterprise. Areas of engagement include: Engineering/Manufacturing Value Analysis (E/MVA,DTUPC, PDQA, DFMA etc), Risk Analysis/ Recovery (FMEA), Kaizen events, ERP/MRP selection/ implementation, manufacturing and facility rationalization, team building, problem solving techniques, key performance indicators (KPI, MEI), ABC/M, value stream mapping (VSM) and analysis (VA/NVA), OEE, 5S, SMED, TPM, maintenance management (CMMS), KanBan, vendor managed inventory(VMI), supplier certification, warehouse logistics, demand flow, synchronous manufacturing, and new (high speed) product development. Bob is a degreed Industrial Engineer and a senior member of the Institute of Industrial Engineers, a past chapter president and current member of the IIE operations research, engineering & systems management, and consulting SIGs. He is also a member of the Society of Manufacturing Engineers and the Program Management Institute. He is the founder and past chairman or the IIE Simulation Software Show (SimSol).
Bill Pierrakeas, CLE, CLA, Certified Everything DiSC Trainer
Bill is a results-oriented industry advisor and LEAN consultant serving manufacturing, service, sales and academic institutions. He is a Certified LEAN Expert, Certified LEAN Analyst, Everything DiSC Authorized Partner and Certified Everything DiSC trainer. He is highly skilled in training executive and operations teams in problem solving methods rooted in LEAN tool sets. His methods include coaching, training, deploying continuous improvement cycles, data collection planning and implementation, root cause analysis, value stream mapping, responsibility charting (RACI), and Administrative LEAN to name a few. His skills at developing highly effective executive and operations teams at all stages of leadership, service and product realization processes has earned him an impeccable record of success.
He has extensive expertise & experience working with Fortune 1000 firms’ leadership and integration teams during acquisitions, divestitures and changes in ownership. Bill has a keen ability to bring diverse groups together in the formation of transformative strategies and then guiding teams toward their realization. Bill serves on several industry and professional associations’ director and advisory boards and is often called upon as a key note speaker and conference panel facilitator.
Edward Pokropski, CSSMBB, CLE, CLA
A dynamic, team spirited and performance driven Operational Excellence Leader and experienced change agent with over 25 years experience in the manufacturing, filling, packaging, quality management and continuous improvement in Consumer Products, Food, Chemical, Pharmaceutical and Medical Device industries. Exceptional blend of leadership, business and manufacturing knowledge combined with my “Hands On Management Style” (MBWA), that has been key in meeting and exceeding organizational goals and objectives in profitability, productivity, quality, cost control, safety, sanitation and customer service. Demonstrated ability to lead cross-functional teams, manage multiple projects simultaneously and deliver creative solutions to business challenges. Strong organizational skills and very effective in building and maintaining strong relationships with stakeholders, team members and customers. Lean Six Sigma Expert, Master Black Belt Certified, with numerous Lean Six Sigma initiatives completed, resulting in over $60 Million in costs savings to date.
Jeffrey P. Ruby, BS, CLE, CLS
Mr. Ruby has over 16 years of industry and 15 years of consulting experience. He has extensive experience on a wide range of consulting disciplines including: Project Management, Lean Enterprise Techniques, Kaizen Events, Process Redesign, Supply Chain, and New Product Development & Introduction. He has worked on and managed numerous consulting engagements in the automotive, marine, food processing, medical contamination equipment, airline, and other diversified manufacturing and service industries throughout the United States, Canada, and Mexico. Some of his selected accomplishments include: Marine Company – Instituted JIT manufacturing and reduced material inventories to one week on 80% of stock items. Raised efficiency by 30% from start up. Reduced supply cost by 20% through vender managed contracts. Helped plant win their parent companies’ safety award for maintaining exceptional accident reduction rate. Food Processing Company – Scheduling redesign. Automated scheduling network design and function to impact schedule compliance and attainment to achieve $50M in product delivery savings. Airline Company – Customer Service improvements to impact line queue time wait by 25% reduction and increase customer satisfaction 20% overall. Medical Contamination Supplies and Equipment Company – Consolidated three regional companies into a single manufacturing and distribution structure. Achieved $4.5M OD cost reductions. Seals and Bearings Company – Positively impacted operational expense reductions in excess of $13M. Jeff has trained and implemented “Lean Manufacturing Principals” with over 300 management and associate level positions and holds a Bachelor of Science from The Pennsylvania State University.
Michael Schaffner, BSEE, MSEM, PE, CLE, CLA
Mike has more than 35 years of manufacturing, consulting and construction experience in operations, engineering, supply chain, strategic and operational planning, maintenance and facilities, mergers and acquisitions, company consolidation and integration and the development and delivery of lean training programs. His strengths are in leadership, planning, multi-functional teams, new process and product implementation, and introduction of new business strategies. He has delivered lean, one-piece flow and material replenishment systems, integrated supply chain systems, product quality improvements, plant-wide productivity improvements, rationalization and consolidation of products, processes, facilities and distribution channels, and project management of facility construction, productivity improvements and new business integration's. He has built new manufacturing facilities and managed over a dozen facility relocation's. His career experience includes plant management, VP of lean implementation and Director of Engineering across diverse industries and business sizes including automotive suppliers, chemicals, electronics and electrical equipment, consumer goods, nuclear power equipment, HVACR equipment, oil and gas production, telecommunications equipment, and outdoor power equipment. He has a bachelor’s degree in electrical engineering and a master’s in engineering management both from the Missouri University of Science and Technology. He is a registered professional engineer and has advanced training in Demand Flow Technology, is a member of the Society of Manufacturing Engineers where he was a member of the St. Louis Chapter’s advanced education subcommittee and has a published article in Assembly Magazine.
Michael Schickler, CSSBB, ASQ Quality Manager
Michael is an Six Sigma Black Belt and a Certified ASQ Quality Manager and received his bachelor of science in Mechanical Engineering from Marquette University, Wisconsin. Michael has over twenty years of Pharmaceutical and Medical device operations experience, with a focus in operational excellence working with Quality, Regulatory, and Manufacturing units. Prior to joining VIPGroup, Michael was Director of Business Excellence at Abbott Molecular Diagnostics, where he led the implementation of continuous improvement methodologies.
Paul Silverman, CLE, CLA, BSME, BSC
Paul B. Silverman, manufacturing improvement specialist, has 25 years of experience in manufacturing engineering, quality assurance and consulting with manufacturing companies. Paul has delivered significant productivity, quality and lead-time solutions to all size companies in a wide variety of industries such as: fluid control, electromechanical, machined parts, semiconductor equipment, medical implantable devices and disposables. Paul's education consists of Degrees in Mechanical Engineering and Biology from Northeastern University, Theory of Constraints training - Goldratt Institute and Accreditation from the American Consultants League. He is a regular member of the American Society of Mechanical Engineers, North Shore Chamber of Commerce and Society of Manufacturing Engineers and past Chairman of CASA New England SME Chapter 285.
Bruce H Smith, MBA, BS, CSSMB, PE CLE
Extensive experiences in Manufacturing, Contract Manufacturing, Supply Chain Management, and Continuous Improvement. Bruce worked in Pharmaceutical Manufacturing for over 35 years in a variety of technical, supervisory, project management and leadership positions. He provide consulting services largely focused on the pharmaceutical industry in the areas of Plant productivity improvement, Capacity and Sourcing Evaluation, Strategy Development and Deployment, Supply Chain optimization and New Product Launch, and Capital Project Management. Bruce has expertise in the areas of Project Management, New Product Introduction and Development, Policy Deployment, Strategy, Lean Six Sigma, Supply Chain and has Managed professional staffs in Supply Chain; Manufacturing Operations; Engineering; and Continuous Improvement. He has earned a MBA from Butler University in 1991, a BS in Chemical Engineering in 1981 from Trine University and is Six Sigma Master Black Belt and a Certified Professional Engineer.
David Smith, BSME
David is a season engineering manager for complex programs resulting in factory automation systems, improved manufacturing processes, and new products. His specialty is innovation resulting in several patents; granted and pending. David performs advanced manufacturing engineering and implements lean six sigma principles on the factory floor. He is a goal-oriented program manager and experienced team builder in a matrix organization and has a Medical Device Management Certificate, Worcester Polytechnic Institute, Worcester, MA. Mr. Smith also is actively involved in the Society of Manufacturing Engineers (SME), Boston Chapter Chair, 2007, 2008, 2009 Society of Manufacturing Engineers (SME), Robotics & Motion Control Tech Group, Advisor and Laser Institute of America (LIA), New England Chapter, member.
Charles (Charlie) E. Ward, BSME, CLE, CLA, CLSFM
Charlie is a seasoned expert in Process Improvement, Lean manufacturing, cost reduction and building a Teamwork environment. He has strong communications skills, written and oral, excellent listener and has a proven ability to facilitate teamwork and resolve issues. He is especially adept at teaching, coaching and sustaining employee enthusiasm. Mr Ward is further knowledgeable in ISO 9000, QS 9000, GMP’s, and OSR’s, CFR 21’s and 483’s and MIL/QPL Standards, ASME Section III & VII Lean Enterprise and has implemented CMS, SIMMS, Mass90, JD Edwards, Revalant, Oracle & Cost Point. Charlie has worked as a Senior Executive in Operations and Engineering along with a long career in consulting. He holds a Bachelor of Science Program in Mechanical Engineering, Lowell Technical College, Lowell, MA and a Certificate in Advanced Engineering Design, Fitchburg State College, Fitchburg, MA.
Glen Wendt, BS, CSSBB, CTQM, CLM
Glen’s consulting work ranges from short-term analysis assignments of a few weeks to longer assignments of several months. He has spent time working with companies in the United States Canada, Nigeria, India and the Philippines. His experience has evolved from complete Management Operations Systems (MOS), Quality Engineering through Total Quality Management (TQM), and through modern approaches such as Six Sigma and Lean to advance the entire supply / value chain. He has experience in leading Lean Team Initiatives including machine downtime issues, material inventory waste, just in time (JIT) supply flow and preventative maintenance (PM) programs. His focus is on linking true internal efficiency to the best customer satisfaction through business-performance measurements, for both manufacturing and service sectors. He believes in using the power of future state Value Stream Mapping (VSM) to achieve the quantifiable results put forward in through a Lean initiative. The broad areas of his expertise are Modern Management Systems (Lean, performance metrics, strategic planning, supervisor and employee development & training), Quality and Quality Management Systems (six sigma, kaizen, industrial engineering, team development), Supply Chain (materials, inventory control, purchasing, warehousing, planning and scheduling), Sales and Marketing Management (sales force training and development, goal setting, streamlining marketing management), Regulatory Environments for food manufacturing and ISO compliance and Equipment Reliability (engineering, run-ability, maintenance, TPM). Glen has direct experience with many industry sectors including food products, bakery manufacturing, food equipment manufacturing, automotive part manufacturing, petroleum, natural gas, telecommunications and data services, distribution and warehousing. Much of his work involves hands-on training leading Kaizen teams and coaching supervisors and employees in setting objectives, planning-for-action, conflict resolution, and time management.
Kathy Wishnew, CSSBB, CLE
Kathy Wishnew consults in the areas of Process Re engineering, Scorecard Development and Deployment, Leadership Development and Quality Management. Kathy worked 26 years internally in General Management (P&L Owner), Process Improvement, Six Sigma Black Belt, Lean Driver, Program Management Office, and Quality roles for Jarden Corporation, Panduit Corp and the Department of Defense. Kathy has a Bachelors Degree in Industrial Systems Engineering from The Ohio State University where she was inducted in to the Alpha Pi Mu Industrial Engineering Honor Society. Kathy is certified as a Six Sigma Black Belt, ASQ Quality Engineer, Lean Leader, Shainin Red X Problem-Solver; and holds numerous FranklinCovey facilitator certifications including the following: Great Leaders, Great Teams, Great Results; 4 Disciplines of Execution; and the 7 Habits of Highly Effective People. Kathy has been a guest speaker at organizations and conferences on the topics of Leadership and Structured Problem-Solving.
Robin Lindgren, CSSMBB, CLS, MBA, BSEE
Mr. Lindgren has six years of consulting and twenty years of senior executive positions demonstrating experience managing a variety of businesses and industries from capital goods manufacturers to automotive producers to pharmaceuticals. He has extensive experience in re engineering, business turnarounds, TPM, BPR, cost cutting, TQM, and streamlining operations, in addition to materials management. Robin has earned a BSEE from the University of New Hampshire (Cum Laude), an MBA from Dartmouth, a Lean Sensei and a Certified Master Black Belt.
In Memorial, Charles (Chuck) Bofinger, BS, MEd, PhD, CLE, CLA
On June 18, 2017 we lost Charles (Chuck) J. Bofinger to a drunk driver while on vacation in Florida. Chuck was a kind, respectful and respecting individual who was always willing to help anyone in need. He loved being from Pennsylvania and was a devoted son to his parents. He was an avid outdoors-man who enjoyed the water, kayaking and hiking. Chuck you are in our memories and our prayers.
Charles J. Bofinger was a seasoned consultant with more than 30+ years’ experience helping clients achieve significant increases in economic value in the health care, insurance, financial services, energy (oil & gas) , steel, automotive, railroad, and manufacturing industries. Chuck received his PhD from the University of Pittsburgh with Organizational & Industrial Development as his core focus area; an MEd from Antioch University in Counseling & Psychological Testing; and a BA/BS from LaSalle University in Psychology & Business Administration.