VIPGroup
Methodology

Clients engage VIPGroup to deliver specific results in a defined, short period of time. By continually questioning established business assumptions, we are able to identify non-value added activities (waste) within your processes. Through our proven methodology, we drive out this waste thereby creating streamlined, customer-focused processes. Together we develop a single company culture designed to pursue continuous improvement with a focus on delivering both internal and external customer needs. In working with our clients on a wide array of change efforts we have developed a five-phased approach that consistently delivers the sustainable results you desire. (Additional details about our methodology are available below.)

Success requires that we:

• Make robust, bold changes
• Focus on simplicity, quality and speed
• Use technology as an enabler
• Ensure senior management involvement, commitment and support and
• Promote successes

Phase One - Needs Identification:

This focused session allows us to fully understand what you are looking to accomplish and share some specific ideas of how we have assisted other firms in similar situations. Usually, the meetings include key members of your organization and our senior staff. It is a complimentary offering that identifies your objectives, operating priorities, competitive environment and required deliverables. In addition, the needs identification process provides the direction and information that is necessary to conduct the assessment phase.

Phase Two - Assessment:

The operational assessment is an in-depth evaluation of your operations, systems, processes and functionality to identify opportunities to address those factors contributing to sub-optimal performance levels. The analysis results in a summary of our findings, a formal implementation approach and detailed financials reflecting the improvement potential and return on investment.

Our work is completely business-case justified and can be self-funding. We work closely with your financial personnel to develop visible performance metrics for each project making certain that your expected results are quantifiable, measurable and achievable.

Phase Three - Project Implementation:

Each project is unique. However, to make certain that the results are delivered as planned and on time, VIP incorporates disciplined project management tools and techniques, visible performance tracking systems and formal timely project reviews with your key staff. Projects are owned and driven by client process owners to ensure that changes are internalized and sustainable.

Phase Four - Normalization:

In this phase, we work together to stabilize the changes implemented and track the progress to plan. Cross-functional teams adjust approaches and plans accordingly and continue to roll-out pilot implementations across the balance of the department, division or value chain.

Phase Five - Continuous Improvement:

Upon completion of each engagement VIP develops an on-going client care program that includes pre-determined on-site follow up visits from our staff. While on site, we provide additional training, evaluation and consultation as your needs dictate.

To view our detailed methodology presentations click on the links below:

1. Basic Methodology - More
2. Lean, Supply Chain, Six Lean Sigma Approach and Methodology - More
3. Pharmacovigilance Approach - More
4. Utilities Optimization Approach - More